To verify your Cubits account:


Before starting the verification process, please take your time to prepare a valid, state-issued ID or passport and a phone to receive a code via SMS.


Verification generally takes only several minutes to complete. However, in some cases it can take up to 48 hours to verify your documents.


  1. From your desktop, click your account name in the top right. 

  2. Select Settings from the menu.

  3. Click Verify below your login email address.

  4. Click Start Verification.

  5. You will be automatically redirected to the webpage of our partner, IDnow. You will have two options to verify your Cubits account:


Smartphone
and Tablets
Computer
and Webcam
1.  Install the IDnow app from the Google Play Store or from the App Store.
2.  Launch the app and start identification using your Ident-ID. 
Note: You need to have Google Chrome installed on your computer to complete verification using this method. If you use a different browser, you can install Google Chrome for free or use the IDnow app on your smartphone.

  1. Click the box to confirm you have a working webcam.

  2. Click the box to confirm you have your identity document readily available. 

  3. Click the box to agree to the IDnow terms.

  4. Click Start Identification.  



Note: Cubits Support does not provide account verification. The verification process is possible only with our identity verification partner, IDnow.